Frequently Asked Questions


How much does it cost to work with you?
A: I would love to provide you with a custom quote. Please contact me with the details of the job and I’ll get back to you as soon as possible!

What does the cost include?
A: Depends on the job specifics. Typically, first draft of a logo design will include 3-5 different designs for your input, according to the specifications we’ve discussed. After your input, I will make changes and present the refined design for your approval. A second round of small changes is included in the original design quote. After two rounds of changes, any additional changes you request will be billed at my hourly rate. All this will be spelled out in the design bid proposal for your approval, before a deposit is taken or work begins.

How long will the project take to complete?
A: The time frame to complete your graphic design project will vary depending upon the details of the job. We’ll arrive at a mutually agreeable time frame before work begins. However, depending on revisions, extra work added, and frequency of communication the final date may change. If you need something done by a specific deadline outside the bid there will be a rush fee. 

What’s involved in the design process?
A: Once we’ve agreed on the cost and deadline for your graphic design job, we’ll put our heads together to discuss more details. We may have an in-person meeting if you’re in the Northern Arizona area, or you may provide details by phone or email. A deposit will be needed before work begins. I’ll present a first draft by email in PDF format. With your input, I’ll proceed to polish the design project into final form. Once you review this refined PDF, I’ll make your final changes. The final PDF will be emailed for your signoff. Once the balance of the amount due has been paid, I can then upload all necessary files to you.

Can we talk on the telephone?
A: Absolutely! I would love to talk with you. I don’t post my phone number on the internet, but once we establish a working relationship, I’ll be happy to provide it. You’re welcome to call me between 9:00am to 6:00pm Pacific time, weekdays.

How do you accept payment?
A: With most graphic design projects, I require a minimum 30% deposit prior to starting the job. This is payable by your choice of methods: bank transfer, PayPal, or check, in U.S. dollars. Details are included in our agreement. The remaining % is due upon completion of the project, prior to release of files.

Will you feature my new design in your portfolio?
A: I include as many pieces in my portfolio as time permits.